I played a key role in designing an intuitive and engaging user experience aimed at simplifying the customer journey and increasing conversions for service package subscriptions. By leveraging the bank's established design system, I worked to elevate simplicity and user engagement while maintaining alignment with Caixa Geral de Depósitos fast-paced development cycles. My design approach prioritized user-friendly solutions, ensuring the flow was seamless and appealing to a broad customer base.